MATUTINA, B. M. Effectiveness of Passport Application’s Queuing Flow In Order to Improve Public Services - Case Study of APAPO Implementation at the Immigration Office Class I Special Non Border Control South Jakarta: EFEKTIVITAS ALUR ANTRIAN PERMOHONAN PASPOR DALAM RANGKA PENINGKATAN PELAYANAN PUBLIK - Studi Kasus Penerapan APAPO di Kantor Imigrasi Kelas I Khusus Non TPI Jakarta Selatan. TEMATICS: Technology Management and Informatics Research Journals, [S. l.], v. 1, n. 1, p. 99–105, 2019. DOI: 10.52617/tematics.v1i1.77. Disponível em: https://journal.poltekim.ac.id/index.php/tematics/article/view/77. Acesso em: 4 aug. 2026.