Yosua Hernando Martua Samosir and Agung Sulistyo Purnomo (2025) “PENERAPAN EXCELLENT SERVICE DALAM PENINGKATAN MANAJEMEN PELAYANAN KEIMIGRASIAN: THE IMPLEMENTATION OF EXCELLENT SERVICE IN ENHANCING IMMIGRATION SERVICES MANAGEMENT”, TEMATICS: Technology Management and Informatics Research Journals, 7(2), pp. 179–191. doi: 10.52617/tematics.v7i2.864.