Effectiveness of M-Paspor Applications in Aspects of Public Service and E-government

EFEKTIVITAS APLIKASI M-PASPOR DALAM ASPEK PELAYANAN PUBLIK DAN E-GOVERNMENT

Authors

  • Reza Akbar Pratama
  • Dana Alya Utami

DOI:

https://doi.org/10.52617/jikk.v6i1.380

Keywords:

Immigration, Public Service, E-government, M-Paspor Apps

Abstract

Utilization of technology in public services promises effectiveness and efficiency to help all human work lines because it can accelerate the work process done. The embodiment of e-government can be manifested as a form of utilizing technology in the public service sector. The M-Passport app is one of the implementations of e-government in the immigration field. The implementation of M-passport apps will be reviewed effectively whether they can realize effectiveness in public-e-government services. This can be seen from the implementation of passport applications which are getting easier and faster with the help of technology and systems that exist in the M-Paspor Application. This also supports the implementation of e-government-based public services and helps oversee social distancing policies during the Covid-19 pandemic in Indonesia so that we can continue to provide optimal immigration

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Published

2023-08-29

Issue

Vol. 6 No. 1 (2023): Jurnal Ilmiah Kajian Keimigrasian

Section

Articles

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