HERTANTYO, G. B.; PRABADHI, I. A.; HANAFI, A. M. ANALYSIS OF USER SATISFACTION OF THE SI SEMAR LAYAK APPLICATION AT THE CLASS I IMMIGRATION OFFICE TPI SEMARANG USING FUZZY SERVICE QUALITY: ANALISIS KEPUASAN PENGGUNA APLIKASI SI SEMAR LAYAK PADA KANTOR IMIGRASI KELAS I TPI SEMARANG MENGGUNAKAN FUZZY SERVICE QUALITY. TEMATICS: Technology Management and Informatics Research Journals, [S. l.], v. 3, n. 1, p. 13–25, 2021. DOI: 10.52617/tematics.v3i1.300. Disponível em: https://journal.poltekim.ac.id/tematics/article/view/300. Acesso em: 19 apr. 2026.